Cancellation

Cancellation policy & reschedule appointment

We understand that cancellations are sometimes the result of important or unforeseen circumstances.

• Up to 24 hours in advance: free cancellation or rescheduling
• Within 24 hours: (partial) costs equal to the reservation value
• Within 4 hours or in case of a no-show: 100% of the reservation value will be charged, without exception.

We kindly ask for your understanding that we cannot make exceptions to this, as late cancellations have a direct impact on our schedule and availability.



Thank you very much for your understanding!

Lateness policy

Of course, we always do our best to help you.

However, it may happen that we are unable to fully carry out the treatment if other clients are scheduled after you.

We would like to point out that in this case, the full amount of the booked treatment will be charged.

Agreement policy

Appointments can be made online via our website (link in our bio) or at the salon.

Where to book? You can easily book your appointment here [widget.treatwell.nl/salon/creme-treatment-store] or visit the salon to schedule an appointment.

Cancel / Reschedule Would you like to cancel or reschedule your appointment? Please do so via the booking confirmation you received by email. Please also read our

Cancellation and modification policy for the applicable terms and conditions.